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Former Member
Aug 08, 2016 at 12:13 PM

IDM 7.2 failed to read AD users

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Dear Experts,

we have IDM 7.2 and source system defined is AD server. If any new user get created in AD, it should get automatically get created in IDM as well.

There is custom job defined to run midnight but even after that AD user is not reflecting in IDM. I have forcefully run job again but job is aborted with below error.

Failed getting member from CN=KC-Users,OU=Groups

java.lang.Throwable: [LDAP: error code 12 - 00002040: SvcErr: DSID-031401E7, problem 5010 (UNAVAIL_EXTENSION), data 0]

I have also attached read job details in screenshot..

pls help..

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LDAP.PNG (56.6 kB)