Hi Experts,
We have an ECC APO integration that has been implemented in our project. Whenever the Sales order is created in ECC, the data is sent to APO for Forecast consumption via CIF.
There are few cases in which , when the SO details are sent to APO, it gets stuck in the APO inbound queue and gives an error message as "Customer requirement XXX YY ZZ: Schedule line has invalid time stamp" (where XXX = SO number, YY=: Line item number, ZZ= Schedule line number)
This happens for only few cases. On further investigation we found that this error is occurring when the dates fields (GI date,MAD, Transport planning date) in the shipping tab under schedule lines are getting blanked for the schedule line '2' i.e when the stock is confirmed. When we manually run the availability check again for this line item , the dates are filled in and sent successfully to APO.
I am not able to find the root cause of why the dates in shipping tab under schedule lines are getting blank for second schedule line when the SO is created. (Screen shots attached)
Has anyone faced a similar issue ? I tried searching the forum but couldn't find anything
Thanks
Regards,
Dhwni