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Former Member
Aug 08, 2016 at 01:14 AM

Copying AR Credit Memos to AR Invoices - Status Change

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Hi All,

When copying an AR invoice to an AR credit memo I have noticed that the status of the document sometimes changes to "Open" or "Closed." Is there a way that I can default SAP or choose the status of the copied document? To confirm, when copying to AR credit memo we are deleting lines and changing amounts. I would like the status to remain open if possible.

This one copied with the status "open" - this is what I want as the AR invoice is "open" - the amounts are not the same.

This one copied with the status "closed" which is not what I want. The AR invoice is still open and the amounts of the invoice and credit memos do not match.

Is there a credit amount threshold level? I just would like it to be a consistent rule for our understanding.

Thank you in advance for any help!

Lauren

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