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Former Member

BP not found in GTS

Hi Gurus ,

I am trying to transfer Customer from ECC to GTS , in ECCi am getting customer processed successfully but i am unable to find same BP in GTS .

I have checked all configurations can you give me the inputs to rectify the issue .

Thanks in advance

Appreciation for correct answer  

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3 Answers

  • Aug 07, 2016 at 09:04 AM

    Hi Hari,

    Did you check the logs in GTS?

    If there are no log entries to indicate the reason, then please search the forum threads - there are dozens or hundreds of them on this topic, and some of them may hold the answer for you.

    Good luck.

    Regards,

    Dave

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    Former Member
    Aug 08, 2016 at 05:12 AM

    Hello Hari

    As Dave , Rajesh has already shared sufficient information , but for the particular issue I would like to advise if other documents (i mean vendors , banks , transnational docs  ) are transferred successfully then there should not be any particular issue with customers as a small configuration difference is there in document type and mapping.

    If vendors , banks etc ( BP types ) are successful , then customers will also be successful , you can check the logs also from system administration tab. Also links shared by Dave covers all the content to be checked.

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    Former Member
    Aug 08, 2016 at 05:27 AM

    Hi Hari,

    Is this happening only for few customers? then please check if any filters applied using enhancement.

    Basically if a particular field is not filled with the expected value in customer master then restrict not transferring to GTS.

    But you should first check your log in any case, if not please configure log set up.

    Thanks

    Rama

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