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Former Member
Aug 05, 2016 at 02:10 PM

Workprocesses used by SM_EFWK or SOLMAN_BTC in Commit Status for a long time

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Hi,

lately, our SSM (7.1 SP11) system has been extremely slow. The problem is all DIA WP are occupied because every WP used by SM_EFWK or SOLMAN_BTC stay in Commit Status for a very long time.

I've checked several notes but with no success:

1851551 - Solution Manager not reachable/accessible because all dialog work processes are used by SM_EFWK

2253162 - Long running processes for user SM_EXTERN_WS report SAPLSYDB and action Commit in Solution Manager

2209954 - Deadlock in soft cancel

Settings for the EFWK are correct and set according to note 1851551.

We just upgraded the kernel to the latest version (7.22 PL127), but the problem continues...

Is there any note I could be missing?

Do you have an opinion and/or suggestion on how to fix this?

thanks

Antonio