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Barcode font displays only with IE in Compatibility View

We are using a .NET web app and the SAP Crystal runtime for .NET v13.0.17.2096 (64-bit).

When testing a report using the 3 of 9 barcode font (3OF9.TTF), the barcode font only displays in IE when using Compatibility View. The barcode does not display on either Firefox or Chrome, nor in IE if we remove the site from Compatibility View settings.

The font is installed on both the web server and local client. We have ensured that the "Hide fonts based on language settings" option in Font Settings is not checked on either the server or client. The server is a Windows 2012 R2 OS.

IE version 11.0.9600.18378

Google Chrome Version 52.0.2743.82 m (64-bit)

Fire Fox version 47.0.1

We used Process Monitor to attempt to find any issues, but none were detected. The PM trace log shows the 3OF9.TTF font being loaded when IE is run in Compatibility View, but not otherwise. There are no access issues that we could detect.

Any help to resolve this issue would be appreciated.

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  • Best Answer
    Posted on Aug 05, 2016 at 09:12 PM

    Hi Dave,

    There was a Font security patch that MS released, possibly the font you are using does not meet the spec's.

    Are you using the CR Azalea 3 of 9 font or some generic one?

    What happens if you use the Azalea font?

    Create a Word Doc or some other file type and use that font and then create a simple WEB app to display the file and see what happens.

    Try Googling also, someone else may have run into the same problem, I doubt it's a CR issue.


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