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Aug 03, 2016 at 08:24 PM

Migrating from Crystal Server XI to Crystal Server 13

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Hello all,

I am new to CR and SAP and have been having a difficult time finding straight answers. We have a production installation of Crystal Reports Server XI on a Windows 2003 box from 2006. I have been tasked with updating us to CR Server 13. I have Spun up a Windows 2012 R2 Server and successfully installed CR Server 2013. I have managed to create all the users and groups manually from the Prod Server to the New Server. I attempted to use the Upgrade Management Tool and the wizard informs me that I'm not able migrate from the version on the CR Server XI to CR Server 13. So I eventually search around and find I need to be on CR Server 2008 to migrate to CR Server 13. So I go through an ordeal finding and downloading CR Server 2008 SP5 from SAP and attempt to install it on the production server after taking a snapshot. Now I need a Product key to install the CR 2008 Server.

Is this the correct path to migrate from CR Server XI to CR Server 13?

Thanks,