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Aug 03, 2016 at 05:06 PM

INC from Alert Inbox - Client not specified

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We are looking into the use of 'Create Incident' from the Alert Inbox. When we try to create an incident for an ABAP systems see the message 'You have not specified a client'.

There is no available field for client from this screen.

For the iBase component we set Partner Assignment for the Support Team and Sold-To Party on the productive client without luck. Wondering is there another location to set the desired Production client?

Thank you,

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AI_INC.jpg (72.2 kB)