This is occurring on one server, Windows 2012 R2. When attempting to run a Crystal Report (XI or 2011) the prompts will not display with the above message and the error source prompt.dll. The report(s) contain a parameter with a list of static values that are numeric and the user is asked to select based on the description. Example:
Value Description
1 Select this for behavior a
2 Select this for behavior b
etc.
The parameter name has no spaces.
If we edit the report and remove the numeric list, convert the parameter to a string and make the list a string value, it works without error.
example.
Behaviora Select this for behavior a
Behaviorb Select this for behavior b
This is not even getting to the sql query, the failure is immediate on the parameter screen failure.
We cannot duplicate the issue on any other machine, just this one server.
Any clues/help?