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author's profile photo Former Member
Former Member

Prevent Dispute case from updating the dunning block if any exists.

Hello everyone,

I have a requirement where i need to prevent the Dunning block from being updated when a dispute case is created.

As Is - Dunning block '8' is already present on the line item level, if the user creates a Dispute case a dispute case gets created along with the dunning block getting overwritten to 'R'.

To Be - if a dunning block '8' is already present, if the user creates a Dispute case then the dispute case must be created without updating the dunning block.

Has anyone had this situation ? is it possible via configuration or should a BADi be implemented for this.

Regards.

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Aug 19, 2016 at 10:46 AM

    Dear Andy,

    I had the same situation where the dunning blocks were over written by the Dispute case processing.

    After a couple of days of debugging the standard code as there were not much documentation about it. I found a table which controls this. And that table is nothing but the configuration table from SPRO.

    go to :

    SPRO -> FSCM -> Dispute Management -> Process integration....... ->automatic document changes....-> define document changes...

    Make the system Overide flag as "Not changeable" this prevents the Dispute Case processing from overriding any existing Dunning blocks(i.e - Dispute case dunning block gets set only if the dunning block is empty/initial/blank).

    BR


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  • Posted on Aug 03, 2016 at 03:38 PM

    Hello Andrey

    AFAIK, you can not do this in configuration. In configuration, you can add number of days delay before dunning block gets updated. But this will be applicable for all dispute cases whether dunning block is already present or not. In my opinion you need to check for enhancement.

    Regards

    Aniket

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  • Posted on Aug 04, 2016 at 03:22 AM

    Hi Andrey,

    If you create a dispute case, system will update automatically "dunning block -D" in the line item, it means it would not be included in the dunning list, if you do not want to update the dunning block D in the line item, you need change the configuration settings in " process integration Account Receivable Accounting.

    Regards

    Kajendran

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 04, 2016 at 01:06 PM

    This message was moderated.


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