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Former Member
Aug 03, 2016 at 12:02 PM

ERP Integration with C4C, Sales document with reference to Quotation not visible in C4C

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Hi Experts,

We have Integrated SAP-ERP system with C4C. The process flow is as follows:

Opportunity in C4C -> Sales Quotes in ERP -> Sales orders in ERP.

The Sales Quote is created directly from C4C by webservice integration with ERP but the Sales Order with ref. to Quotation is created in ERP itself.

The issue is Sales Quotations are visible under Oportunity->SalesDocuments but sales orders are not showing up there. The Document flow is having both the sales quote and sales order.

Please help me to get the BO information where this sales order data is stored in C4C.

Note: The sales reference documents are stored under Opportunity->BusinessTransactionDocumentReference, but only ref. sales quote info exists there.

Thanks in advance,

Ashish

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