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author's profile photo Former Member
Former Member

BP Hierarchy in CRM 4.0

Hi Gurus,

Landscape - R/3 4.6C with CRM 4.0

Scenario - We have Customer hierarchy maintained in R/3. Based on which, we have pricing, partner detn etc done in R/3.

With CRM 4.0, after customer hierarchy initial load, I do not see that hierarchy in Txn BPH.

Question 1- After initial load, should the Cust Hierarchy from R/3 flow down to CRM?

If yes, thaen what went wrong that I do not see it in CRM.

Question 2- If above is no, do we have to maintain manually in CRM 4.0?

Question 3- If Question 2 is yes, could you help me with the setting up the BP hierarchy step by step procedure in CRM including, pricing & partner function detn? Brief steps would be of immense help.

thanks

yash

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  • author's profile photo Former Member
    Former Member
    Posted on Mar 12, 2006 at 11:40 AM

    Hi,

    the hierarchy should be visible in CRM after initial download.

    check the queues (smq1 & smq2) to see if any relevant errors are there and check the bdocs (smw01) to see if all were processed correctly.

    Also check the donwload object to see whether any blocks are present.

    Michael.

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