How to combine credit note and delivery note into one billing?

[Former Member]

The business scenario is:

1. we make delivery for 100 pieces articles, $300

2. Due to quality problem, in the end we agree only to charge customer 99 pieces, $297. No physical article return.

So, we first create SO and DN for 100 PC and $300

Then we create credit sales order (VA01, order type CR) for 1 PC and $-3

Customer requires only one billing invoice.

So, we want to combine that DN and CR (sales order) into one billing document.

Far as I have tested up to now, the DN and CR will have to be splited into two billing documents...

Does anyone have any experience regarding this scenario?

Thank all.

[Lakshmipathi · Accepted solution]

So, we want to combine that DN and CR (sales order) into one billing document.

Not possible but you can explore Invoice Correction Request functionality. Search Google if you are not aware of that.

[Former Member · Accepted solution]

I ain't aware of the function, but I can try Google.

Thanks a lot.