In HR Renewal 2.0, the standard inbox for MSS is the Unified Inbox. This service runs on SAPUI5 and not the same as POWL or UWL. Nevertheless, in the case of substitutions the old(er) POWL inbox is used via the standard substitution lane. Having two separate inboxes is not ideal, so I wonder if anyone has had success using the Unified Inbox for substitutions or if it's even possible?
Appreciate any feedback.