Hi Pragati,
Is your system also integrated with SAP CRM? Can you please verify your settings in the BC as in screenshot below.
You can also refer the admin guide for more details.
http://help.sap.com/saphelp_sapcloudforcustomer/en/PDF/EN-1.pdf ---> section 4.4.9
Regards,
Pavithran
Hi Pragati,
Ideally, if you have scoped in, you must be able to create the same.
Can you also check if you are able to do a quick create from your Home screen (as highlighted in the icon in below screenshot).
Also, I dont see your screenshot. Can you please send across the same.
Regards,
Pavithran
Regards,
Pavithran
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