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Jul 29, 2016 at 07:53 PM

File > Open option in Crystal not working

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I can go to Windows Explorer and open existing reports but not through the File > Open option in Crystal or through the Open icon in Crystal.

I'm using version Crystal Reports 2011 and opening a report that was made in the same version.

What can I do to fix this? Is it happening to anyone else?

I've picked up the service pack but it doesn't seem to have solved the problem.