BPF opening a report

[michele_medaglia5]

Hi Bpc Friends

One user when try to run a BPF opening a report he got the follow message

[michele_medaglia5]

He is trying to open a report from the link, if open it manually going to EPM - OPEN A report it works

[former_member186338]

Check the link!

[Former Member]

BPF screenshot please! The Process template one where we can see the link of Report.

Hope the user has EPM Add-In installed.

Regards,

JP

[michele_medaglia5]

I will do it

I know it worked until some months ago and if I open with mu user it works

[michele_medaglia5]

I have checked the hyperlink from BPC Admin and it works

[former_member186338]

Then it may be a connectivity issue of one specific user... have to be tested from his PC!

[michele_medaglia5]

Yesterday I connected to his computer in Australia from Uk and there this issue

[former_member186338]

Contact with the network administrator to trace the issue!

[Former Member]

Try to create a new process template with the same report link....and deploy and now test again with the user ID. Does the report name have any special charcters??

Regards,

JP

[michele_medaglia5]

he can't open anything

I agree that it is a connectivity issue

Thanks

[former_member186338]

Have you checked the file yourself?

[Former Member]

Hi Michele,

The screenshot is not at all visible...please repost with good clarity....Also specify what activities the user is trying to perform with details...

Regards,

JP