EIM Adaptive Processing servers "Running with errors" after installing IPS 4.2 SP2

[former_member368770]

Hi,

We are currently on :

IPS 4.1 SP5

Data Services 4.2 SP5

Information Steward 4.2 SP5

Windows 2012 Server

I am trying to do an upgrade to

IPS 4.2 SP2

Data Services 4.2 SP7

Information Steward S 4.2 SP7

However, when i install IPS 4.2 SP2 on top of the existing installation the EIM and two other Adaptive processing servers come up with "Running with errors." (See attachment).

I have tried several scenarios with IPS 4.2 SP2, but get the same issue.

When i install IPS 4.1 SP7, all the services run with NO errors. I even tried to install IPS 4.2 SP2 on top of IPS 4.1 SP7, but get the same issue i.e. APS's "Running with errors."

I can stick with IPS 4.1 SP7 and then go ahead and install DS/IS 4.2 SP7 on top of it, but if i can get IPS 4.2 to work then that will be fantastic as it upgrades Tomcat to version 8.

How can we resolve this? Any speedy assistance will be appreciated. Thanks

Regards,

H

[former_member368770]

Hi Jeffrey,

Thanks for your reply. The issue is with not just with EIM Processing servers, but other two APS's. I have not upgrade DS or IS yet. I get this error when I installed IPS 4.2 on top of 4.1 SP7.

I have followed the steps in SAP note 2013695, issue still has not been fixed. Any other clues?

Regards,

H

[jeffrey_kresse]

Check KBA 1740516 for IPS/DS compatibility: you will see that IPS 4.2 SP2 is not certified for use with DS/IS 4.2 SP5. Maybe if you upgrade DS/IS to your target version some of these issues will subside?

Also, check the status of all the services under each APS. You might not need the services that are failed, and you could just remove them from the APS selected services.

[jeffrey_kresse]

Hello, There are a couple KBAs that address this issue, generally the cause is the IPS upgrade removing some files that were used by Info Steward.

https://launchpad.support.sap.com/#/notes/2013695

https://launchpad.support.sap.com/#/notes/1983094

Try to run a Repair installation from the Info Steward install media to restore the files used by Data Cleansing Advisor Service.

Best regards, Jeff