BI Platform Support Tool Issue: Enterprise Alias Managment

[deborah_tolley2]

BIPST version 2.0.4

BIP version 4.2 SP 02, Patch 03

Tried using the Enterprise Alias Manager tool for the first time today to create aliases for our AD accounts.  Tool reports that aliases are being created and returns a list of created users, however I don't see them in the CMC. 

After "creating" the users with the tool, I tried to Remove them and even BIPST reports there are no alias.

[former_member398039 · Accepted solution]

Hi Deborah,

Do you mind if I contact you to see what's going on with the Enterprise Alias Manager? I'm curious why it's not working in your system. Please email me so I can get in touch with you.

Thanks,

James

BIPST Dev Team

[former_member398039 · Accepted solution]

Turns out to be the specified password for the Enterprise Aliases did not meet the minimum password requirements of the BI system. Will look into adding a message to indicate that in the Support Tool when that scenario happens.

Thanks,

James