I have a request to recommend the best approach to handle situation where Payment terms need to be updated after the Billing Document/ Invoice has been created. There are 2 possibilities here.
1. Accounting document for the Invoice NOT cleared
2. Accounting document for the Invoice cleared
Can anyone tell me the best practice approach if any to handle the above situation? I understand from some posts that the way to tackle this would be to cancel the invoice, reverse PGI, delete the delivery and recreate the entire process after updating the Original Sales Order with the right Payment terms.
Is there any other way than the above described approach?
many thanks in advance for your help.