The Maximum report processing jobs limit configured by system administrator has been reached

[Former Member]

Hello,

We have CR 10.2 & CR 13 SP 16 installed on our production server.

Our application is using CR13 SP 16 Runtime we recently we found that it is giving The Maximum report processing jobs limit configured by system administrator has been reached.

To fix this issue in 10.2 we used to set PrintJobLimit to -1 but with detailed research we found that the same is not supported on CR 13 so we set to 500.

Please let us know:

1. 1)       Is there a way to set PrintJobLimit to infinite in CR 13 ?
2. 2)       Is there a way / tool to find out what limit I have reached at that moment?
3. 3)       How can I identify due to which RPTs I am facing this issue ?

Other info :

HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\10.2\Report Application Server\InProcServer– PrintJobLimit (-1)

HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\10.2\Report Application Server\Server– PrintJobLimit (-1)

HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Report Application Server\InprocServer– PrintJobLimit (500)

HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Report Application Server\Server– PrintJobLimit (500)

Regards

Kedar Khanderkar

[DellSC]

There are hard limits in the current version of the SDK:

5 concurrent user sessions

100 concurrent print jobs

Since this registry setting does not appear in the "master" list of registry settings for Crystal here:  https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F6465..., I'm not sure that you're able to make any changes to the number of print jobs even if you use the registry setting. 

Things that count as a "print job" include the main report AND every run of a subreport within a report.  So, for example, if you have a report where there's a subreport in the details section, it will work correctly if you have 99 or fewer records in the report, but not if you have 100 or more.

-Dell