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Former Member
Jul 28, 2016 at 05:51 AM

Email Notification is not sending out password

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Hello,

We are currently using GRC 10.1 SP12.

Upon access request submission, the system line item and role item is added however our notification is not sending password for new account creation.


A separate path for the System Line Item is created with no stages. The set-up also include default role wherein the approvers in the first stage of each path will provide their approval for the default role along with the requested roles.

Notification has %PROVISIONING% variable.

Provisioning take place at the end of each path. Please advise if how can we resolve this issue.

Appreciate your response. Thanks.