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Former Member
Jul 27, 2016 at 10:37 PM

CRM Billing with EDI in ECC for Invoices

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Hi,

We have an existing ECC system which has EDI for some customers. Spare parts orders, and Tool orders are invoiced in ECC and will continue.

We are going to CRM Service and using CRM Billing and Service Contracts and Service Orders will be billed in CRM.

Is it possible to create an Invoice in CRM and then call the std EDI FM in ECC to send out the Invoice to customers? This will avoid having EDI code in 2 systems.

If so would this be an RFC call from a FM in an Action of the Invoice? The problem is that if there is an RFC failure it's hard to track and re-trigger.

Or is there any middleware that can be used so that if there is a failed message from CRM to ECC it can be re-triggered, and traced.

Let me know if anyone is doing this and how.

Thanks!