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Error while saving the lums file/report to Lumira server

Dear Experts,

I am trying to publish the Lumira documents to Lumira server for BI platform and after selecting the relevant folder getting the following error:

"An error occurred while saving the Lumira document to the BI platform. The error code is: RWS 00070. The error message is: Internal server error. (RWS 00070) (HDB 05416)"


Below is the screenshot:



I found two SAP Notes/KBA documents for this specific error:

2120325 – Error HDB 05416: An error occurred while saving the Lumira document to the BI platform. The error code is . The error message is:

2120198 - Error HDB 05416 - An error occurred while saving the Lumira document to the BI platform. The error code is: RWS 00070. The error message is: Internal server error. (RWS 00070) (HDB 05416)

Both the above documents say that we need to install support patch 5 to get past this error. We are already on SAP BusinessObjects Business Intelligence Platform 4.1 Support Pack 7 (higher patch level). There is no mention of this error anywhere else on SAP Support or SCN.

Can someone please help and point me in correct direction? i checked the user permissions on the folder, it is added as a principle with Full Control. Is there any other setting on the server which needs to be changed, any other user permission required? The note also talks about big document/file size causing this error. Is there anyplace on the server we can increase the document size?

Your help is much appreciated!!




Lumira_error.jpg (48.0 kB)
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  • Best Answer
    Posted on Jul 27, 2016 at 02:27 PM

    Hi Ganesh,

    What version of Lumira are you using ? Are the desktop and server of the same version?

    Try using File > Save As and publish on the BI Platform instead of using the Share room.

    I would also suggest you upgrade both your Lumira Desktop and Server to version 1.31.

    Thank you,

    Varun Anand

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