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Jul 27, 2016 at 11:29 AM

Return of SES after LIV & Payment is done

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Hi Experts,

I'm having a typical service scenario, which is explained below. I would request you to provide a solution for the same.

Currently we are implementing SAP to my client and they are following the below process in legacy system. I'm planning to map the below scenario into SAP service purchase process, but the failing in mapping the 5th point. Please advice how to proceed or you can advice me, if there is any best practice.

  1. In the beginning of each year, my company will be taking insurance policies to all its employees
  2. To facilitate, they will be raising a purchase order to the insurance provider to provide insurance coverage to all the current employees
  3. Upon receipt of the service they will be making the payment
  4. As and when a new employee joins, they are going to send a mail to vendor cover insurance policy to him, and subsequently makes the payment, upon receipt of service and invoice
  5. In the meanwhile, few employees will be leaving the organization, so my client wants to receive the money back from the vendor!

When we want to get the money back from vendor I wanted to create a return service purchase order as we follow for materials, like retrun material purchase order and then raising credit memo, but there is no option of returning service! Please advice.

Thanks in advance for your valuable input.

Regards,

Pavithra