Hi Experts,
I'm having a typical service scenario, which is explained below. I would request you to provide a solution for the same.
Currently we are implementing SAP to my client and they are following the below process in legacy system. I'm planning to map the below scenario into SAP service purchase process, but the failing in mapping the 5th point. Please advice how to proceed or you can advice me, if there is any best practice.
When we want to get the money back from vendor I wanted to create a return service purchase order as we follow for materials, like retrun material purchase order and then raising credit memo, but there is no option of returning service! Please advice.
Thanks in advance for your valuable input.
Regards,
Pavithra