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Response options for campaigns in C4C

I would like to know if it is possible to have a standard set of response options in a campaign automatically with every creation of a campaign.

Actually I Need to add Response Options manually after creation of a campaign.

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    author's profile photo Former Member
    Former Member
    Posted on Jul 28, 2016 at 11:01 AM

    Hi Ronald,

    We do not offer any standard set of response options. The only thing provided is the classification type as Positive, Negative and Neutral. When you create a new Response option, you are asked to provide a classification (this is one which is standard).

    This is because, it gives you the flexibility to create a response option description of your choice and also without any limit/restriction on the number of response options.

    Now, when the response option itself is not a standard, then in that case, it may not be possible to have it in the campaign on its creation.

    Instead of having a standard and exposing the same, it is the classification which is a standard here.

    I suspect this is how it could work as designed. However, you could still go ahead and add it in the Idea forum.

    Regards,

    Pavithran

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