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Meter reading result for a move-in in the future on an empty premise through CRM

Hi, I would like to know if someone encountered the following problem and how it was resolved. When doing a move-in in the future on an empty premise (without a valid contract) through CRM, a meter reading result with a MR type 06 is automatically derived. There is some config relating to meter readings as well as move-in, but I didn’t anything that prevents the meter reading order from being valued with a meter reading result. When doing the same move-in in ECC, through transaction EC50C, we have the additional option to reinitialize the meter reading result ending up with a meter reading order only which is what we are looking for ultimately. But this option doesn’t seem to be available when the move-in done through CRM uses the MDG. Any ideas? Regards Daniel

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  • Posted on Jul 28, 2016 at 10:43 AM

    HI Daniel, behaviour in CRM with contract management before EHP3 release was to create meter reading with interim without billing (mr reason 9). There was a customizing that could influence that behaviour. As of EHP3, MR reason in CRM via contract management gets created with MR = 06 when the contract replicates successfully to ECC. If you don't like the behaviour, you could create ticket or do custom enhancement? Why do you need order instead of real MR?


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    • Former Member

      Hi Yevgen,

      Thank you for your reply. For a move-in as of today or in the past a MR result is what we need, but in this case, it is a move-in in the future and a lot can happen between now and the move-in date as far as the MR result is concerned.

      I hope that these expanations are clear enough.



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