Hello,
I am running SUM 17 for a DMO procedure, on a Windows Server.
Upgrade from ERP6EHP6 to EHP8 and migration from MSSQL to HANA.
In the Extraction phase, in PREP_INPUT/INSTANCELIST_PRE phase, I get the following error:
Last error code set: Process E:\usr\sap\<SID>\DVEBMGS<inst_nr>\exe/sapcontrol.exe exited with 1, see 'E:\usr\sap\<SID>\SUM\abap\log\SAPup.ECO' for details.
The SAPup.ECO log reports:
EXECUTING E:\usr\sap\<SID>\DVEBMGS<nr>\exe\sapcontrol.exe -prot PIPE -host <hostname> -nr <inst_nr> -function AccessCheck Start
AccessCheck
FAIL: The user name or password is incorrect., CreateFile failed in plugin_pipefopen()
SAPup> Process with PID 9760 terminated with status 1 at 20160726084455!
The only two users that I enter in SUM are: DDIC/000 and domain\SAPServiceSID users.
I checked again the login with these users to make sure the password is correct, and it is.
I also already tried the following two notes:
1. 1563660 - sapcontrol, user authorization issues (SUM)
I adjusted the value of parameter service/protectedwebmethods to SDEFAULT, then to DEFAULT, then to NONE, and after each try, I restarted the SAP system and sapstartsrv services and I re-executed the step in SUM, but the error persists.
2. 1715038 - PREP_INPUT/INSTANCELIST_PRE <sid>adm user can not be verified in a distributed environment
I have created local users <sid>adm and SAPService<SID>, and added them to Administrator group, and restarted/re-registered SUM in hostcontrol with the local <sid>adm user, but the error persists.
saphostagent is 7.21 patch 15
I am also checking SAP note 1903632 - sapcontrol - "CreateFile failed in plugin_pipefopen()" error occurs sporadically
But \\.\pipe doesn't seem to exist. Is there any place else where sapcontrol would put it's file sapcontrol_XX ?
Or have you encountered the error above previously?
Thank you,
Delia
P.S: In the error there is prompted the actual hostname and SID and instance number, but I replaced it in this post only with <hostname> <SID> <inst_nr>