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Former Member
Jul 26, 2016 at 08:14 AM

SAP Crystal Presentation Design 2013 install

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Hi,

I've got a new PC running windows 7 Ent 64 bit with Office 2013 64 bit.

Trying to install SAP Crystal Presentation Design 2013 however when I get to the prerequisite 'Microsoft Office Excel 2007 (or higher) 32-bit' FAILED

I've contacted 'support.australia@sap.com' to ask them if there's a 64 bit install for SAP Crystal Presentation Design 2013 and they responded with the below;

Thank you for contacting SAP Product Support.

Regarding to your query, you will need to report incident under https://launchpad.support.sap.com/ to engage SAP tech expert for help, this is for SAP valid maintenance customer, it will require user ID and password to logon. If your company is under valid maintenance but you are not too sure about your user ID, please provide me your customer/installation number, I can check if I can find record of your user ID. Or you can go to forum www.scn.sap.com for help, this website doesn’t require maintenance, you can register yourself, search for the similar case or post new case.

Sorry about I don’t have positive answer from my end. If you have any concern or need any assistance, please don't hesitate to contact us.

Best Regards


I just want to know if there's a 64 bit install for this and I can't install the 32bit Office 2013 as I need to use the feature that's in Excel 2013 64 bit.

Have anyone had the same issues or know how to fix this?

Thanks

Huy