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Jul 26, 2016 at 08:49 AM

Developer crash when exporting to .csv

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Hi,

Crystal Reports 2013 repeatedly crashes when exporting a certain report to .csv

This is not limited to my installation, another user gets the same problem (but I don't have his event logs)...

It generates 2 errors in the event log:

Error 1:

Faulting application name: crw32.exe, version: 14.1.6.1702, time stamp: 0x556ceec7

Faulting module name: u2fsepv.dll, version: 14.1.6.1702, time stamp: 0x556cc78c

Exception code: 0xc0000005

Fault offset: 0x0000fc49

Faulting process ID: 0x%9

Faulting application start time: 0x%10

Faulting application path: %11

Faulting module path: %12

Report ID: %13

Faulting package full name: %14

Faulting package-relative application ID: %15

Error 2:

Faulting application name: crw32.exe, version: 14.1.6.1702, time stamp: 0x556ceec7

Faulting module name: u2fsepv.dll, version: 14.1.6.1702, time stamp: 0x556cc78c

Exception code: 0xc0000005

Fault offset: 0x0000fc49

Faulting process ID: 0x81f0

Faulting application start time: 0x01d1e7167a4898d6

Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe

Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\u2fsepv.dll

Report ID: 802377d6-530b-11e6-bfe5-281878310ef8

Faulting package full name:

Faulting package-relative application ID:

Please advise.

Regards

Andrew