SAP HANA on Linux

[Former Member]

Hi,

One of our Clients installed some more RAM today, to which it stopped the server no longer functioning properly but they, after speaking to Dell, managed to get the server back up as it was a result of Idrac failing / bricking. However; now they're unable to access SAP. On their windows-side client, it gets the error that the SLD is unable to connect.

Any ideas on how to restart this? The customer claims to have the same issue on their Linux client. I'm actually new to the SAP HANA side of things, but even more new on Linux (Still trying to figure out how to run SAP HANA on Linux, help? It looks overwhelming. Any help there would be appreciated too! )

Regards

Jamie

[lbreddemann · Accepted solution]

The best recommendation I can give here is: get someone to look at it who actually has a clue what (s)he's doing.

Calling in SAP support would be a good step here.

The SCN forums are by no means a support hotline nor can we provide emergency assistance via this channel.

If you personally don't know how to analyse and/or fix the issue, the next best option is to get the right expertise to the problem - not to try to fiddle with it in order to solve the issue by luck.

Good luck!

[Former Member]

Hello Jamie,

If IDRAC is failing how are they connected to OS ? Is network connection working ?

Are you are able to Login to HANA server OS level using Putty ? if putty is working check the network configuration and login to server as <sid>adm and start HANA using ./HDB start.

If you are not able to Login to HANA OS level then it is Linux issue and needs to be addressed by Linux Administrator.

Regards

Bhupesh Akkineni