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Former Member
Jul 24, 2016 at 07:01 PM

Adobe forms-XML parsing error for Customer Statements spools

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Hello! I customized a new Adobe form for Customer Statements by copying the standard form with the new changes. Configured the standard form and program for the correspondence. and submitting the standard report program RFKORK00 inside my custom program to trigger the form and generate the spool and post this program performing my own logic for email/fax/file upload.

The form I have now has 2 Master pages. The second master page has only the header and footer subform.

I am facing 2 issues.

Issue 1: The form is generating the spool fine when the data on the form is a few pages may be less than 10(It printed for a spool of 7 pages successfully and able to open the spool, fax and email) but there is a customer that has more than 400 pages being generated and when I click on the spool it throws an xml parsing error. In some cases, the XML error says mismatched tag(Error code 7) line 3. I tried putting the last 2 tables in Inactive mode to check if they are causing issues but the problem still persists.

Issue 2: The RTAB(Table for grid information(Correspondence RFKORD*) is coming blank into the Adobe form in most of the cases- This is the table that stores the aging values. Before, writing the logic to do the aging calculations in the adobe myself, I want to see if there is another alternative.

I tried doing my sdn search but I couldn't find any help. I also looked at the OSS note 2161416 but couldn't derive a solution.

Any suggestions appreciated.

Thanks

Attachments

Layout.jpg (91.6 kB)
xml error.jpg (35.1 kB)