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Deleting notes entered on a ticket

Is it possible to delete notes entered on a ticket. The only action I see when I highlight the note under ticket > interactions is add as a template using the actions button.

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  • Posted on Jul 22, 2016 at 05:22 PM

    Hello Sathish ,

    Currently it is not possible to edit or delete ticket interactions Note as these are kept for tractability reasons.

    Regards,

    Ankush.

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