Skip to Content
0
Former Member
Jul 22, 2016 at 04:07 PM

Novice Question - CRRuntime_64bit_13_0_12.msi on Server 2012 r2

1407 Views

I have very little experience installing Crystal Reports Runtime...pretty much no experience. My boss recently built several Windows Server 2012 r2 machines for a project we are working on. A vendor is installing applications on the servers and have run into an issue installed CRRuntime_64bit_13_0_12.msi.

When attempting to install, the following steps are take.

  1. Double click CRRuntime_64bit_13_0_12.msi
  2. Click Next
  3. Accept the License Agreement and click next
  4. Click Next
  5. The installation status bar appears for a fraction of a second and then a Windows Installer warning displays "The system administrator has set policies to prevent this installation."

The vendors are local administrators on the machines and we do not have any special local policies set on the machines. No group policies apply to these machines that don't apply to the rest of the machines on our network. The application logs are pretty vague and list the error status as 1602 and 1625.

I also noticed that the Digital Signature on the msi is valid from 6/27/2013 to 6/29/2015 (screenshot attached,) so I think it is possible that there is a local policy that I can't find blocking the installation because of this.

Has anyone else run into this issue or successfully installed this version on Windows Server 2012 r2?

Thanks!

Attachments

DigSig.png (26.1 kB)