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SAP PO - Alert rule in addition to DEFAULT_ALERTRULE

Hi together,

currently, we have setup the DEFAULT_ALERTRULE in SAP PO 7.4 (java only). Works as designed and all alerts are created and forwarded to the consumer (Mail service).

Unfortunately, also all the alerts for application errors are send via mail which we don't want.

In our case that happens when a synchronous RFC call from third party system <-> PO <-> SAP is triggered. With this call a custom function module in SAP is called which reads specific tables and returns the values in a table also. If no entry in a table is found an exception is thrown.

This exception is caught with a fault message mapping in PO. But this is registered as an "application error" in the monitoring. Therefore, an alert is triggered caught by the DEFAULT_ALERTRULE. Yet the fault message mapping is working and the error message appears in the third party system as needed.

Now my idea was to created an extra alertrule with the affected Integrated Configuration which takes care of those alerts. However still the DEFAULT_ALERTRULE catches these alerts even if it's deactivated in the NWA/Integration Builder. How is this even possible ? Is there any chance to catch those alerts for application errros and don't trigger any alerts as long as the DEFAULT_ALERTRULE is activated ?

Many thanks and best regards

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  • Best Answer
    Posted on Jul 22, 2016 at 09:26 AM

    Hi Julian,

    In the alert rule configured in the integration builder, uncheck the "application error" category under Java runtime

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    • Hi Navdepp,

      many thanks - that was the solution !

      My fault was to add the integrated configuration instead of the service interfaces.

      As long as I add the service interfaces the new rule catches the error (or not if application error is unchecked).

      Just one last question:

      If I use a service interface for different integrations, but just want to catch the errors for one specific interface do I have to add the Integrated Configuration and the serive interface to a new rule ?

      But many thanks ! That helps a lot 😊

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