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HTML VIEWER Performance issues

Hi,

We developed for a customer a report using HTML control in SAP GUI for Windows.

Since the customer upgraded from SAP GUI Version 7.30 to 7400.2.7.1112 he experiences tremendous performance issues related to the HTML control. It takes up to 25 seconds till the HTML refreshes.


When debugging the code there is no command that consumes the time. Normal GUI input fields are ready for input after any action triggered, but the HTML is not updated for a very long time.


Did anyone experience the same problem and could suppose a solution?


Thanks for your help.


Best regards

Matthias

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  • Posted on Jul 26, 2016 at 12:29 PM

    Hallo Matthias,

    I would suggest first, that you install the most recent gui patch 9

    Does the issue depend on browser versions?

    Try capturing a performance trace from the gui (ALT+F12 -> Traces -> "Session Traces" check "performance" and "Automation", then recreate the issue and upload the results here.

    Regards

    Jude.

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