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Former Member
Mar 10, 2006 at 08:49 AM

MAM / CRM Mobile Sales & Service - the same?

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Very basic question. I am trying to understand the differences in architecture between MAM & CRM Mobile Sales & Service. Some quick investigation has identified that the difference lies in the fact that CRM uses the mobile client technology (because of richer functionality available), whereas MAM is based on mobile infrastructure (Java). Am I heading in the right direction here?