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Facing an Error in WebI Report

Hi All,

I have created a WebI report earlier and now when I am doing a refresh on the report I am getting the below errors, some time even WebI server is crashing.

To cross check I created similar report with same connection and same backend bex query, I am not getting any error in that new report, only in Old report I am getting below errors.

My BO version is: 4.2 SP2

I am not sure what the issue is can you please help me on that.

I checked and found no similar queries raised, if there is any please send me the link.

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2 Answers

  • Posted on Jul 21, 2016 at 03:53 PM

    This can be caused by JNI being enabled.

    You can try the following to see if it resolves the recv() issue.

    1. Disable JNI by editing the cs.cfg file on all machines where the Web Intelligence Processing Server is running : The cs.cfg file is found by default at:
      <INSTALL>\SAP BusinessObjects Enterprise XI 4.0\dataAccess\connectionServer\cs.cfg
    2. Edit the file making below changes: <Capabilities>
      <Capability Name="Local" EnableJNI="No" Active="Yes"/>
      <Capability Name="Remote" Active="Yes"/>

    3. Log into CMC
    4. Click on Servers
    5. Re-start the following servers:

    Connection Server

    Connection Server 32


    If it does not resolve it you can just reverse the changes using the same workflow.


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  • Posted on Jul 21, 2016 at 03:54 PM

    Hi Hari ,

    Can you edit the report and reset prompt values and try ?


    try purge the data and prompts


    You may need to remap your query to report again !!


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