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AfterModify for Individual Customer Address not working


I have extended Customer object and have created AfterModify events for Common and AddressInformation. But AfterModify event for AddressInformation is not getting triggered when I change mobile number, telephone or e-mail.

It triggers for fields like House Id, Street etc but it is not getting triggered for Communication data.

Any immediate help will be appreciated. This needs on really urgent basis as without it, whole solution will fail.



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  • Best Answer
    Posted on Jul 22, 2016 at 03:01 AM

    Hi Omkar,

    AfterModify event is created for a node, Email , Mobile are all sub nodes under AddressInformation, hence you may not get the break point executed.
    For Street although is a subnode, it might be updating the Root node of AddressInformation.

    Alternatively, You could create XBO on AddressSnapshot and create events on Email...
    But, this would be executed for all the BOs, so you need to consider that.

    Thanks, Pradeep.

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