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Jul 21, 2016 at 02:31 PM

Update Involved Parties in Service Ticket

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Hello,

We want to update the Involved Parties in Service Tickets for one of the Ticket Types. I tried to find if there are node available in Migration Template or in Mass Data Maintenance. But I do not see any nodes available to update the same.

I tried creating custom OData service for having those nodes but when I try to export the data, I do not get those node details. Only Root information is exported.

Could you please let me know if there is any way we can update Involved Parties for the Service Request?

Thanks.

Regards,

MB