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Credit Limit check not working if while creating delivery limit exceeds

Dear All,

We have implemented static credit check through OVA8 .

suppose a customer have credit limit Rs 10000 and already Rs 2000 invoice is posted in his account but next time when I create a delivery with amount Rs 10000 or Rs 12000 it is allowing me to create the delivery.

We have made the check for open delivery.

How can I restrict to delivery creation for above scenario.

Regards

credit limit .jpg (140.7 kB)
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2 Answers

  • Best Answer
    Posted on Jul 21, 2016 at 05:37 PM

    Why there is no screenshot of check_cm with a problematic document?

    Did you perform this basic troubleshooting step already?

    If yes, please share these results - this can speed up the whole process of messaging between you and SCN forum members.

    As a start, from your OVA8 screenshot I see that you use credit group 02, which in standard is set for deliveries. You can view the credit group assigned to your sales order type in VOV8 even if you cannot execute check_cm via SA38.

    If you want to prevent delivery creation when the credit limit is exceeded, you need to configure credit check for the sales order credit group (in standard this is 01, use the credit group from VOV8).

    Next point - your OVA8 is messy - if you are not using highest dunning level check, it makes no sense to set a status for it. You are not using a dynamic check, what is the point in setting a status for it?

    Such small things just make it harder for your other colleagues to understand what you actually wanted to achieve.

    Also for the sales order check in OVA8 - set the reaction to C instead of D, otherwise you will not be able to save an order with credit issues.

    What is the business reason to consider only open delivery/billing values in this case?

    I am asking because you use update group 000012 and most probably consider both open orders and open deliveries for sales order credit checks.

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  • Posted on Jul 21, 2016 at 11:58 AM

    It seems from the screen shot, some user exit is in place to validate credit check. Also try to reduce the Max.doc.value to minimum. By the way, did you check OVAD?

    G. Lakshmipathi

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