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Former Member
Jul 20, 2016 at 08:43 AM

IDM 7.2 user provisioning is not working..

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Dear Experts,

The IDM7.2 is connected to ECC,CRM and few non-SAP portals. The user provisioning was working fine and suddenly it stopped role assignment.

Initially we checked all user account expiration- found all OK.

2nd we restarted IDM system- Issue still persist..

when I check logs into Identity center (System log, Dispatcher log, Job log etc)

1. Dispatcher Log- constant same error is occuring as below...

Error;idmdispatcher_prd_0103;"";;;"IdMDb Exception: JDBC Connection is closed"

2. there are no Job Log errors/details..few warnings which is not relevant to issue..

Is something need to do about JDBC connection is closed??

Please suggest