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Extended notification not sending email in sost

Experts,

I have done the configurations in SWNCONFIG as suggested in the SAP documents and also schedule the job for program SWN_SELSEN. But still i am not getting the emails in SOST.

I have checked the Log in SLG1 and found everything as green. Also i noticed in the log that GET_WI_AGENT has 1 record and also my workitem id is determined.

in the end of log i have message 0000 Notifications are sent.

checked in SOST and no emails.

could you please help me in understanding what has gone wrong and why i am not getting the notification?

Regards

Anand

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3 Answers

  • Posted on Jul 20, 2016 at 08:56 AM

    Hi,

    Do any of the users of the dialog workitem's agent assignment have a valid email address maintained in SU01 with communication method INT?

    Kind regards, Rob Dielemans

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 20, 2016 at 09:17 AM

    Dear

    maintain proper mail server then it will go

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 20, 2016 at 09:53 AM

    Hi Rob,

    Users have email id maintained in SU01 with communication method as INT.

    i checked the report SWN_SELSEN_TEST, it is giving same details as i have in the job log.

    Job started

    Step 001 started (program SWN_SELSEN, variant &0000000000000, user ID SUGANDA)

    Selection of Notifications

    00000001 notifications selected

    00000000 notifications deleted (logically)

    00000001 new notifications saved

    00000000 notifications saved

    0,07 runtime in seconds

    Sending Messages

    00000000 notifications selected

    00000000 messages sent

    Unable to send 00000000 notifications due to errors

    0,02 runtime in seconds

    Job finished

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