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SRM 7.0 Approval UWL customization

Hi Friends,

We have requirement to customize the Forward action screen which is in SRM Approval (we are using standard SRM UWL) screen.

Attached the sample screenshot of what we need to implement in the Forward action screen.

The standard action is to select the user and forward the shopping cart from Approval UWL screen.

Business requirement is to have a comments box whether they need to enter few lines of explanation of why they are forwarding the shopping carts to others in the organization.

Our Environment:

SAP SRM 7.0 sp14

SAP NW EP 7.4 sp05

We have federation b/w portals for RRA to use SAP NW EP as one landscape to login.

Please help me on how to customize the standard Forward action screen to implement a TextArea for comments or confirm me that we can do customization to accommodate more controls in the same screen.

Thanks in advance.

Best regards


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1 Answer

  • Best Answer
    Posted on Jul 21, 2016 at 06:38 AM

    Hi Vijay,

    For the particular Forward action you have to add the below code,usually approve/reject button ha sthe comment box to enter reason

    <Action name="Forward" groupAction="yes" handler="UserDecisionHandler">

    <Properties><Property name="decisionKey" value="3"/>

    <Property name="UserDecisionNote" value="mandatory"/></Properties>

    Once the changes were made and the XML re-uploaded with higher but take a backup of your old xml file.

    The userdecisionnote is note is for comment box

    Read this below help link for more information:

    UserDecisionHandler - Configuring the Universal Worklist - SAP Library



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