Customs document- Email

[former_member1111576]

Hi ,

In customs documents, when the output message needs to be email to user after getting processed. ( for eg: when the message executed under communication tab that need to be email to the user like in ECC we have email functionality in invoice output).

I have completed the below configuration.

1) defined the default data email notification and assigned the same to legal regulation and document type.

2) maintained the default data setup under master data.

anyone can help me to setup this functionality?

[former_member1111576]

Hi Rajesh,

Yes, its about custom declaration document.

[Former Member]

Kool.

I see you listed 2 steps but not sure if that is going to help you.

Follow the below steps:

If you already have message type define and its being populated in the communication tab:

Go to SPRO - GTS-Customs - communication - Messages section and then display the message

- Here you can see which action definition that message is associated with

Go to define condition/output parameters for communication of general documents under communication process -

- Select the action definition 

- there you can see processing options(tab) below

- there you can maintain email group or individual id etc..

Lets say you don't have a message yet -

Then follow the steps

Define Technical Medium for Messages (PPF Actions) for General Documents

Define Conditions/Output Parameters for Communication of General Documents

Define Messages for Communication Processes

Define Control Settings for Communication Processes

Define Determination for Activity Sequence

Classify Foreign Trade Documents

Print Control for Foreign Trade Documents

and then you have to do your data default rules for output messages

Please do let me know if you still have any questions. Thanks.

Regards

Raj

[former_member1111576]

Hi Raj,

Thanks for your input, i have maintained the below details. but am not able to save email address under recipient .

( i.e . as this is configuration , i have added the email addition in to the TR and when i  move the TR to following client the email address not getting transferred).

Can you please advise how can we add the email address?

- Select the action definition

- there you can see processing options(tab) below

- there you can maintain email group or individual id etc..

[Former Member]

Bala,

Just ask them to open the client and add the email in the transported client.

Some how SAP didn't allow us to enter the email id in your configuration and move it across the clients.

If that doesn't work please let me know will talk about the group mail option but ask the basis to open the client and maintain the id in the ppf action. Thanks.

Regards

Rajesh

[Former Member]

Hi Bala,

are you talking about the recipient address for these e-mails? If yes, you have to maintain them in the data proposal part. There for each message you can enter the mail address (we work with distribution lists here for example).

Hope that helps,

Tobias

[Former Member]

Hi Bala,

According to SAP help, you need to configure PPF action for e mail notification.

Hope you have already read the contents of the link below:

Sending Notifications from Documents - Global Trade Services - SAP Library

Thanks,

Sowbhagya

[Former Member]

Hello,

Is it safe to assume your question is to email the Output message from the Customs Declaration instead Customs Document ?

Please do let me know then can help you out. Thanks.

Regards

Rajesh