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Cannot upload custom theme in HCP

Feb 08, 2017 at 10:29 PM

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Former Member

Hi,

I am using Hana Cloud Platform (trial) and created and exported my own theme using the UI-themedesigner.

When trying to upload the zip-file using the thememanager, it show the busy indicator like below for ages and it never ends.

Why am I not able to just upload a new theme?

KR; Michel

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9 Answers

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Former Member May 10, 2017 at 07:30 PM
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I'm having the same problem.

Did you solved it?

Thanks in advance.

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Jacques-Antoine Ollier May 11, 2017 at 02:22 PM
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Hello,

We all seem to have issues with uploading themes.

I will try to reach the Cloud Portal team today and see what we can do.

Do you get the same error as in this thread?

https://answers.sap.com/questions/191758/sap-cloud-platform-portal-importing-theme-error-40.html

Thank you for your attention.

Best regards.

Jacques-Antoine

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Former Member

It is similar, but I can't even create a new theme, because I don't have any base them to continue:

It's a SAP issue or there is something with my configuration, I did everything like the guide, in my personal account (trial) and in a licenced one.

Thanks in advance.

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Former Member
May 11, 2017 at 10:26 PM
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Hi

Can you please try to

1. Please clear your browser cache.

2. Open UI theme designer.

3. Click on the "Import a Theme" button. and import your theme.

If you still get the error. Please click in the UI theme designer menu

on >Help > About and attach a screenshot of this to the incident

Thanks

Kokouvi T.

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Sebastian Kielhorn May 12, 2017 at 12:45 PM
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Hello,

I had the same problem but it seems like last night this issue has been resolved.

Today I was able to import my theme.

Greetings,
Sebastian Kielhorn

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Olivier Souksamran Sep 01, 2017 at 11:24 AM
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Hi guys,

The issue is still there. I can't import my custom theme.

Is there any solution ?

Regards,

Olivier

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Lorraine Fitzpatrick
Sep 07, 2017 at 08:41 AM
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Hi everyone,

Development have found the problem and are working on a fix to resolve the issue.

Thanks and regards,

Lorraine

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Thank you Lorraine.

Please let us know when this is fixed :)

Regards,

Olivier

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Former Member

Hi Lorraine,

Have been facing the same issue for the last couple of weeks, please do provide an update on the fix.

Thanks,

Pinky Varghese

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Former Member
Sep 06, 2017 at 12:15 PM
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Hi Everyone,

I've faced same issue.

Any help is appreciated.

Regards,

Valentin

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Olivier Souksamran Sep 28, 2017 at 03:19 PM
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Dear all,

The issue seems to be fixed.

Thank you

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Former Member Dec 19, 2017 at 08:49 AM
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Hello,

I am also came across same issue, how to resolve it? is anybody already fix it?

Thanks !

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