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Former Member

Cannot upload custom theme in HCP

Feb 08, 2017 at 10:29 PM | 308 Views

Hi,

I am using Hana Cloud Platform (trial) and created and exported my own theme using the UI-themedesigner.

When trying to upload the zip-file using the thememanager, it show the busy indicator like below for ages and it never ends.

Why am I not able to just upload a new theme?

KR; Michel

schermafbeelding-2017-02-08-om-232326.jpg (143.7 kB)
SAP Cloud Platform Portal
UI theme designer | SAP Cloud Platform Web IDE | SAP Cloud Platform | theme manager
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9 Answers

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    Former Member
    May 10, 2017 at 07:30 PM

    I'm having the same problem.

    Did you solved it?

    Thanks in advance.

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    Jacques-Antoine Ollier
    May 11, 2017 at 02:22 PM

    Hello,

    We all seem to have issues with uploading themes.

    I will try to reach the Cloud Portal team today and see what we can do.

    Do you get the same error as in this thread?

    https://answers.sap.com/questions/191758/sap-cloud-platform-portal-importing-theme-error-40.html

    Thank you for your attention.

    Best regards.

    Jacques-Antoine

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    • Former Member
      May 11, 2017 at 04:06 PM

      It is similar, but I can't even create a new theme, because I don't have any base them to continue:

      It's a SAP issue or there is something with my configuration, I did everything like the guide, in my personal account (trial) and in a licenced one.

      Thanks in advance.

      issue-theme-designer.jpg (108.5 kB)
  • avatar image
    Kokouvi Tossenou
    May 11, 2017 at 10:26 PM

    Hi

    Can you please try to

    1. Please clear your browser cache.

    2. Open UI theme designer.

    3. Click on the "Import a Theme" button. and import your theme.

    If you still get the error. Please click in the UI theme designer menu

    on >Help > About and attach a screenshot of this to the incident

    Thanks

    Kokouvi T.

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    Sebastian Kielhorn
    May 12, 2017 at 12:45 PM

    Hello,

    I had the same problem but it seems like last night this issue has been resolved.

    Today I was able to import my theme.

    Greetings,
    Sebastian Kielhorn

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    Olivier Souksamran
    Sep 01, 2017 at 11:24 AM

    Hi guys,

    The issue is still there. I can't import my custom theme.

    Is there any solution ?

    Regards,

    Olivier

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    Lorraine Fitzpatrick
    Sep 07, 2017 at 08:41 AM

    Hi everyone,

    Development have found the problem and are working on a fix to resolve the issue.

    Thanks and regards,

    Lorraine

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    • Former Member
      Sep 11, 2017 at 08:18 AM

      Hi Lorraine,

      Have been facing the same issue for the last couple of weeks, please do provide an update on the fix.

      Thanks,

      Pinky Varghese

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    Former Member
    Sep 06, 2017 at 12:15 PM

    Hi Everyone,

    I've faced same issue.

    Any help is appreciated.

    Regards,

    Valentin

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    Olivier Souksamran
    Sep 28, 2017 at 03:19 PM

    Dear all,

    The issue seems to be fixed.

    Thank you

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    Former Member
    Dec 19, 2017 at 08:49 AM

    Hello,

    I am also came across same issue, how to resolve it? is anybody already fix it?

    Thanks !

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