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Former Member
Jul 19, 2016 at 11:34 AM

Approvers not considered via role mapping


Dear All,

We have mapped the one of the role to two other on two different systems. The mapped roles do not have any approvers .

We have checked the consider parent approver assignment. The request submitted with these roles are routed to no approver path inspite of consider parent approver assignment box checked for these roles.

Debug logs states that GRAC_ROLEOWNER returned empty user ID for the line items having the mapped roles.

Any help on this issue is much appreciated!!