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Jul 19, 2016 at 09:43 AM

Error: transaction type SMIN has already been included in the categorization schema - SAP_SOLUTION_MANAGER_TEMPLATE

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Hi,

during the setup of the IT Service Management I get the error:

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Error: transaction type SMIN has already been included in the categorization schema - SAP_SOLUTION_MANAGER_TEMPLATE

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To solve the problem I followed the Note 1956609 - ITSM 'Activate Categorization Scheme' returns "Error: transaction type SMIN has already been included in the categorization schema - SAP_SOLUTION_MANAGER_TEMPLATE." - Solution Manager 7.10.

But when I got to step 5. I cannot find the transaction types.

  1. Run transaction sm_crm and select role SOLMANPRO if/when prompted
  2. Browse to 'service operation'
  3. Browse to ' categorization schema'
  4. Search and select SAP_SOLUTION_MANAGER_TEMPLATE, click New Version button
  5. Select the transaction types which should be removed for usage and press 'Delete' button.
  6. Save and Change Status from 'Draft' to 'Released'. The new version will be activated according to your defined timestamp

Thanks in advance for any help on this issue,

Beni

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