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SOAP:1.026 SRT: HTTP-Code 500: ("Internal ServerError")

Hi.

We have a problem running a customer services from SE80, we have the next error: SOAP:1.026 SRT: HTTP-Code 500: ("Internal ServerError")

The SRT service is active in SCIF Transaction.

The certificates has been added in STRUST Transaction.

Logical Port in SOAMANAGER has been configured with the WSDL file (this file works in SOAP UI)

We created a connection in SE59 and connect correctly.

How can we solve this error?

Thanks,

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4 Answers

  • Posted on Jul 20, 2016 at 12:28 AM

    Hi Ruben!

    HTTP 500 "Internal server error" in most cases means that destination server encounters error during inbound message processing. At first you should check your request message structure and data.

    Regards, Evgeniy.

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  • Posted on Jul 20, 2016 at 12:58 AM

    Hi,

    Did you check the transaction SRT_MONI ?

    there should be details logs for the failure.

    regards,

    Harish

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 20, 2016 at 08:10 AM

    Hi,

    How can I see the request message structure and data in my customer service?

    How work the transaction SRT_MONI? this is always empty.

    This is a part of the trace of customer service.

    [Thr 6632] REQ TRACE BEGIN: 4/34103/1

    [Thr 6632] REQUEST:

    Type: READ_RESPONSE Index = 37698

    [Thr 6632] CONNECTION (id=4/34103):

    used: 1, type: default, role: Client(2), stateful: 0

    NI_HDL: 246, protocol: HTTPS(2)

    local host: XXX.XX.XX.XX:64360 ()

    remote host: XX.XX.XX.XX:8080 ()

    status: READ_RESPONSE

    connect time: 20.07.2016 09:30:51

    WP-status: ROLLED OUT (Context: 1, Role: 2)

    tid: 61, mode: 0, uid: 350, roll-reason: ICM_ROLL_NETTIMEOUT

    MPI request: <377ad> MPI response: <377ac>

    request_buf_size: 0 response_buf_size: 0

    request_buf_used: 0 response_buf_used: 0

    request_buf_offset: 0 response_buf_offset: 0

    [Thr 6632] IcmReadFromConn(id=4/34103): request new MPI (0/0)

    [Thr 6632] IcmLowOnBlocks: mpi buffer space free (cur/limit/unreserved): 0/716/896)

    [Thr 6632] MPI<377ac>45#12 GetOutbuf 0 255620 65536 (0) -> 000000000345690 20971520 MPI_OK

    [Thr 6632] ->> SapSSLReadPending(sssl_hdl=00000000023R4S10, &pendlen=000000000357U9T6)

    [Thr 5476] MPI<2d9ef>0#170486 PeekInbuf 0 0 0 (0) -> MPI_EOUTOFBAND: out-of-band message

    [Thr 5476] MpiSelSelect( 6 -1 ) -> MPI_OK

    [Thr 5476] MPI WATCHDOG TRACE BEGIN

    [Thr 5476] IcmMpiWatchDogThread: Wakeup OOB received

    [Thr 5476] MPI<2d9ef>0#170487 ReadOOB 0A000000 02000000 765F0002 00000000 00000000 00000000 CECC9A -> MPI_OK

    [Thr 5476] IcmMpiWatchDogThread: call MpiSelSelect

    [Thr 5476] MPI WATCHDOG TRACE END

    [Thr 5476] MPI<2d9ef>0#170488: GetInbuf: check avail. buffers 0 0

    [Thr 5476] MPI<2d9ef>0#170488 PeekInbuf 0 0 0 (0) -> MPI_EAGAIN: resource busy

    [Thr 5476] MpiSelect: 0 waiting for events

    [Thr 6632] <<- SapSSLReadPending(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] out: pendlen = 0

    [Thr 7580] MPI<2d9ef>0#170485 WriteOOB 0A000000 02000000 523F4567 00000000 00000000 00000000 CECC9A

    [Thr 7580] IcmWatchDogThread: check ni handles (timeout=5000)

    [Thr 7580] WATCHDOG TRACE END

    [Thr 7580] SiSelNFCSelect: start select (timeout=5000)

    [Thr 6632] NiIPeek: peek successful for hdl 246 (r)

    [Thr 6632] ->> SapSSLRead(sssl_hdl=00000000023R4S10, buf=00000000065U34T8, maxlen=65463, timeout=500, &readlen=000000000572Y1I1)

    [Thr 6632] <<- SapSSLRead(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] ... = "buf= 00000000065U34T8, max=65463, received=315"

    [Thr 6632] ->> SapSSLReadPending(sssl_hdl=00000000023R4S10, &pendlen=000000000357U9T6)

    [Thr 6632] <<- SapSSLReadPending(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] out: pendlen = 0

    [Thr 6632] NiIPeek: peek successful for hdl 246 (r)

    [Thr 6632] ->> SapSSLRead(sssl_hdl=00000000023R4S10, buf=000000000z, maxlen=65148, timeout=0, &readlen=000000000572Y1I1)

    [Thr 6632] <<- SapSSLRead(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] ... = "buf= 00000000074F6789, max=65148, received=5"

    [Thr 6632] ->> SapSSLReadPending(sssl_hdl=00000000023R4S10, &pendlen=000000000357U9T6)

    [Thr 6632] <<- SapSSLReadPending(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] out: pendlen = 0

    [Thr 6632] NiIPeek: peek successful for hdl 246 (r)

    [Thr 6632] ->> SapSSLRead(sssl_hdl=00000000023R4S10, buf=00000000075K14L8, maxlen=65143, timeout=0, &readlen=000000000572Y1I1)

    [Thr 6632] <<- SapSSLRead(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] ... = "buf= 00000000075K14L8, max=65143, received=1173"

    [Thr 6632] ->> SapSSLReadPending(sssl_hdl=00000000023R4S10, &pendlen=000000000357U9T6)

    [Thr 6632] <<- SapSSLReadPending(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] out: pendlen = 0

    [Thr 6632] NiIPeek: peek successful for hdl 246 (r)

    [Thr 6632] ->> SapSSLRead(sssl_hdl=00000000023R4S10, buf=00000000096R7531, maxlen=63970, timeout=0, &readlen=000000000572Y1I1)

    [Thr 6632] <<- SapSSLRead(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] ... = "buf= 00000000096R7531, max=63970, received=2"

    [Thr 6632] ->> SapSSLReadPending(sssl_hdl=00000000023R4S10, &pendlen=000000000357U9T6)

    [Thr 6632] <<- SapSSLReadPending(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] out: pendlen = 0

    [Thr 6632] NiIPeek: peek successful for hdl 246 (r)

    [Thr 6632] ->> SapSSLRead(sssl_hdl=00000000023R4S10, buf=00000000018R7531, maxlen=63968, timeout=0, &readlen=000000000572Y1I1)

    [Thr 6632] <<- SapSSLRead(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] ... = "buf= 00000000018R7531, max=63968, received=5"

    [Thr 6632] ->> SapSSLReadPending(sssl_hdl=00000000023R4S10, &pendlen=000000000357U9T6)

    [Thr 6632] <<- SapSSLReadPending(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] out: pendlen = 0

    [Thr 6632] NiIPeek: peek successful for hdl 246 (r)

    [Thr 6632] ->> SapSSLRead(sssl_hdl=00000000023R4S10, buf=00000000074R7531, maxlen=63963, timeout=0, &readlen=000000000572Y1I1)

    [Thr 6632] <<- SapSSLRead(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] ... = "buf= 00000000074R7531, max=63963, received=1581"

    [Thr 6632] ->> SapSSLReadPending(sssl_hdl=00000000023R4S10, &pendlen=000000000357U9T6)

    [Thr 6632] <<- SapSSLReadPending(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] out: pendlen = 0

    [Thr 6632] NiIPeek: peek successful for hdl 246 (r)

    [Thr 6632] ->> SapSSLRead(sssl_hdl=00000000023R4S10, buf=00000000040R7531, maxlen=62382, timeout=0, &readlen=000000000572Y1I1)

    [Thr 6632] <<- SapSSLRead(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] ... = "buf= 00000000040R7531, max=62382, received=2"

    [Thr 6632] ->> SapSSLReadPending(sssl_hdl=00000000023R4S10, &pendlen=000000000357U9T6)

    [Thr 6632] <<- SapSSLReadPending(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] out: pendlen = 0

    [Thr 6632] NiIPeek: peek successful for hdl 246 (r)

    [Thr 6632] ->> SapSSLRead(sssl_hdl=00000000023R4S10, buf=00000000040R7526, maxlen=62380, timeout=0, &readlen=000000000572Y1I1)

    [Thr 6632] <<- SapSSLRead(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] ... = "buf= 00000000040R7526, max=62380, received=5"

    [Thr 6632] ->> SapSSLReadPending(sssl_hdl=00000000023R4S10, &pendlen=000000000357U9T6)

    [Thr 6632] <<- SapSSLReadPending(sssl_hdl=00000000023R4S10)==SAP_O_K

    [Thr 6632] out: pendlen = 0

    [Thr 6632] NiIPeek: peek successful for hdl 246 (r)

    [Thr 6632] ->> SapSSLRead(sssl_hdl=00000000023R4S10, buf=00000000040R3626, maxlen=62375, timeout=0, &readlen=000000000572Y1I1)

    [Thr 6632] peer has closed connection

    [Thr 6632] <<- SapSSLRead(sssl_hdl=00000000023R4S10)==SSSLERR_CONN_CLOSED

    [Thr 6632] IcmReadFromConn(id=4/34103): read 3088 bytes, 8 readops (timeout 0)

    [Thr 6632] BINDUMP of content denied

    [Thr 6632] HttpPlugInHandleNetData(rqid=4/34103/1): role: Client(2), status: 1

    [Thr 6632] content-length: 0/-1, buf_len: 3088, buf_offset: 0, buf_status: 0, conn reused

    [Thr 6632] HttpPlugInHandleNetData: read response header

    [Thr 6632] ICT: IctIHttpOpenMessage: 00000000025G1883 typ=2

    [Thr 6632] HttpParseResponseHeader: no content length set

    [Thr 6632] HttpParseResponseHeader: Version: 1001

    [Thr 6632] HttpParseResponseHeader: Keep-Alive: 0

    [Thr 6632] HttpParseChunks: status: 0, chunk len: -1(ffffffff), data len: 2773, chunk_ov_used: 0

    [Thr 6632] HttpParseChunks: incomplete chunk data: length: 1175,chunk_length_read: 0

    [Thr 6632] HttpParseChunks: chunk data completed

    [Thr 6632] HttpParseChunks: incomplete chunk data: length: 1583,chunk_length_read: 0

    [Thr 6632] HttpParseChunks: chunk data completed

    [Thr 6632] HttpParseChunks: chunk footer completely parsed

    [Thr 6632] HttpClntHdlChunkedResponse: chunked response completely read(EOS=0)

    [Thr 6632] IcmFlushBuf: Flushing 3088 Bytes, buf_status: 6

    [Thr 6632] flush buffer with mpi buffer id 9

    [Thr 6632] MPI<377ac>45#13 FlushOutbuf 9 1 0 255620 3160 6 -> 00000000070L3261 MPI_OK

    [Thr 6632] IcmCreateDpRequest: Send request to AppServer

    [Thr 6632] -OUT- sender_id IC_MAN tid 61 wp_ca_blk -1 wp_id -1

    [Thr 6632] -OUT- action SEND_TO_WP uid 350 appc_ca_blk -1 type DIA

    [Thr 6632] -OUT- new_stat NO_CHANGE mode 0 len 0 rq_id 32876

    [Thr 6632] -OUT- req_info DP_ICM_EVENT

    [Thr 6632] -OUT- mpi read <377ad> mpi write <377ac> prot 2 obj fd -1 rq_id 0

    [Thr 6632] -OUT- icm_opcode: ICM_PLUGIN_REQUEST virt_host_idx: 0

    [Thr 6632] -OUT- dtrace {root-id=004036BF00421ED321C878214R4679F6}_{conn-id=GD10301612C0598S28AXXF2602900000}_1

    [Thr 6632] DpRqIPutIntoQ: put elem in queue DIA, elems=1

    [Thr 6632] DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 32876)

    [Thr 6632] IcmConnRollInWP: rolled in WP -old roll reason was: ICM_ROLL_NONE(0)

    [Thr 6632] HttpClntHdlChunkedResponse: EOS of response -> close conn

    [Thr 6632] IcmPlCheckRetVal: Plugin retval: PLUGIN_RET_CLOSE (702)

    [Thr 6632] IcmHandleNetRead(id=4/34103): read_len: 3088, HandleNetData returned: 702

    [Thr 6632] IcmConnRollInWP: no need to roll in WP status: ROLLED IN

    [Thr 6632] PlugInStopConn: role: Client(2), error: 0, write_err: 1

    [Thr 6632] ICT: IctHttpCloseMessage( 00000000024RCXX3 ) -> u=0 rc=0

    [Thr 6632] ICT: IctHttpCloseMessage( 00000000025G1883 ) -> u=0 rc=0

    [Thr 6632] ->> SapSSLSessionDone(&sssl_hdl=0000000001T3RSM0)

    [Thr 6632] <<- SapSSLSessionDone()==SAP_O_K

    [Thr 6632] in: sssl_hdl = 00000000023R4S10

    [Thr 6632] ... ni_hdl = 246

    [Thr 6632] NiICloseHandle: shutdown and close hdl 246/sock 6468

    [Thr 6632] IcmConnClose: Connection 4/34103 closed

    [Thr 6632] IcmConnFreeContext: context 1 released

    [Thr 6632] REQ TRACE END: 4/34103/1

    thaks for you response.

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 20, 2016 at 10:34 AM

    Hi,

    This images are the errors in the soamanager.

    This error happens when i do ping on the logical port.

    Someone can help me?

    Thanks.


    error.jpg (106.7 kB)
    error_soa.jpg (20.5 kB)
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