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author's profile photo Former Member
Former Member

How to trigger replication of Lead/Opp from c4c to CRM

Hi Experts,

we are currently working on the Integration of c4c and CRM for leads and opportunities. I am

able to create an Idoc in CRM for leads and opportunities and replicate them to c4c.

However, when I create a lead/opp in c4c nothing gets triggered. I don't see anything in the

webservice monitor. My assumption was that the replication would start right after saving the

transaction.

Any ideas what it takes to trigger the replication from c4c to CRM?

Regards

Nicole Lange

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    author's profile photo Former Member
    Former Member
    Posted on Jul 20, 2016 at 12:48 PM

    Hello Nicole,

    Check if the necessary scoping is done. And next step is to configure communication arrangements "Lead Replication To SAP Business Suite" and "Opportunity Replication To SAP Business Suite" - Check if outgoing services are enabled and configured with a valid path and host details.

    Regards,

    Manideep Satya

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    • Former Member

      Hello Manideep,

      we double checked the communication arrangement "Lead Replication To SAP Business Suite". The outgoing Service "Lead" had been activated. We activated the Service "Marketing Lead" in addition and the replication gets triggered now.

      Thanks!

      Nicole